Senior Training Coordinator (Project Management)

According to Forbes, the University of Oklahoma is one of the best places to work in the United States and one of the top employers in Oklahoma! We provide a positive culture, health/well-being benefits, meaningful and purposeful work, flexible work hours, a partial remote/hybrid option (upon training completion), and more than four weeks of paid leave each year.

The National Resource Center for Youth Services (NRCYS) at the University of Oklahoma (OU) has been improving the effectiveness of human services for over 50 years.  NRCYS provides training and technical assistance to programs in Oklahoma and nationally.  Specializing in training and consultation, NRCYS is a leader in youth service philosophy, best practices, and youth engagement.

Position Summary

This position will oversee the development and delivery of training, conduct assigned NRCYS training as needed, and provide consultation and technical assistance services to individuals and organizations to strengthen their ability to best serve children, youth, and families.  This includes, but is not limited to, training, collaborative partnerships, planning and facilitation of meetings and conferences, program assessment and documentation, and data collection, analysis, and reporting.  Supervise and develop staff as assigned to oversee the implementation of assigned projects, training, and programs.  A significant focus of this position will be meeting the critical tasks associated with the Resource Family Training (RFT) Program through a sponsored program agreement with the State of Oklahoma Department of Human Services (OKDHS) to provide foundational training to foster, kinship, and adoptive parents.

Duties

• Supervise staff as assigned to oversee the program's implementation. Communicate clearly and directly with assigned staff concerning performance expectations, productivity, and accountability in implementing projects and programs. Meet with staff a minimum of two times per month.
• Evaluate and develop training staff, including contracted trainers.
• Manage the day-to-day administrative and programmatic activities for assigned projects and programs.
• Communicate current policy and procedure to staff through the agency, individual, team meetings, and scheduled training.
• Plan and attend internal and external meetings, including but not limited to NRCYS Leadership Team Meetings, NRCYS Staff Meetings, Capacity Building Meetings, Contract/Project Meetings with funders, and University meetings as needed.
• Plan and facilitate activities, training, and capacity-building technical assistance that support NRCYS's state and national initiatives. 
• Create and develop best practice tools, activities, and resources to support service delivery and understanding.
• Communicate, collaborate, and plan with contractors, other programs, and stakeholders through meetings, telephone, and email correspondence on current trends, best practices, and program development. 
• Collect and analyze data.  Write reports.  Utilize data to inform decision-making to benefit specific projects, programs, and agency initiatives
• Monitor and enhance the knowledge base on national and other states' best practice initiatives to make informed decisions and recommendations regarding the ongoing management and improvement of projects, programs, and agency initiatives.
• Uphold, safeguard, and engage in activities that support the University's and NRCYS's vision, mission, values, and core principles.

Required Education: Bachelor's Degree, AND:

• 18 months of experience working in an educational setting. 

Equivalency/Substitution: Will accept 48 months of related experience in lieu of the Bachelor's degree for a total of 66 months of related experience.18 months of experience working in an educational setting. 

Department Preferences for Education and Experience:

Bachelor's or master's degree in social work, psychology, human services, or a closely related field AND

• Combined Experience:  24-48 months in any of the following:
• Youth work (children welfare, child/youth/family services, juvenile justice, education, treatment services).
• Understanding service systems (mental health, community-based services, child welfare, education, etc.).
• Training presentation and group facilitation.
• Technical assistance and consultation.
• Event planning and coordination.
• Youth development and leadership activities.
• Trauma-responsive service provision.
• Services to foster healthy youth development.
• Services to foster healthy life span development.
• Supporting individuals who play a role in facilitating the successful transition of children and youth into adulthood.
• Evidence-based and research-informed practices.
• Staff supervision.
• Project management.
• Professional experience working with public sector or state government agencies.
• Professional experience in instructional design and/or training development, including applying adult learning theory to develop workshop content, training modules, and course curricula.
• Experience with the development and evaluation of trainers.
• Experience training and facilitating across various modalities, including virtual, in-person, and blended learning formats.  Experience collaborating with public and private child welfare and/or child and youth-serving organizations.
• Knowledge regarding environmental and relational permanency.
• Data collection and management.
• Regional or national conference planning and/or workshop presentation.
• National child welfare federal legislation, practices, policies, and initiatives.
• Program assessment and evaluation.

Department Preferred Skills and Proficiencies:

• Cultural responsiveness, including an understanding of its relevance to training.
• Excellent organizational skills and attention to detail.
• Ability to provide high-quality services while managing multiple projects under strict deadlines.
• Commitment to lifelong learning and professional development (including knowledge of accessing child welfare legislation and continuing education resources).
• Ability to think critically, problem-solve, and exercise professional judgment.
• Drive innovation in project design, development, and implementation by integrating current legislative initiatives, industry trends, and best practices.
• Excellent interpersonal, oral, and written communication skills (including delivering high-quality customer service and participating in cross-departmental work teams).
• Ability to provide constructive feedback.
• Working knowledge and skills with computer applications, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Supervision:

Supervise a minimum of three to five staff. Manage and oversee programs and projects for planning and facilitating activities, training, and capacity-building technical assistance supporting state and national NRCYS initiatives.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.
 

Equal Employment Opportunity Statement:  The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

Why You Belong at the University of Oklahoma: The University of Oklahoma, fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.