LEASING ASSOCIATE (Project Management)
BET Investments, Inc. develops, leases, and manages apartment communities, shopping centers, office campuses and mixed-use projects throughout the United States. We are looking for a Leasing Associate to join our growing property management team at Lakewalk at Hamlin. This position is at one of our busy premier properties and will require a very upbeat and customer service-oriented individual.
Our Leasing Associates perform all activities related to apartment rentals, move-ins, lease renewals and resident retention and thus interacts directly with prospective and current residents to achieve maximum occupancy. This includes generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in paperwork and procedures. They provide high quality resident service and convey resident service requests to the Maintenance Supervisor and other associates.
Leasing and Marketing
Handles telephone and on-site traffic, provides information about apartments and the community to prospective residents, schedules visits to the community and shows made-ready apartments.
Successfully closes new sales, leases apartments and determines if prospective residents meet community qualifications.
Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expiration, square footage, etc.
Monitors all vacancies and future vacancies in order to react proactively to future occupancy needs.
Understands and complies with Fair Housing laws and standards.
Inspects vacant apartments on a regular basis to ensure that they are ready to show to prospective residents.
Assists with implementing resident retention and renewal programs.
Customer Service
Assists in the planning and implementation of, and attends, various community sponsored resident functions and activities.
Effectively explains all lease and community policies to new and current residents.
Conducts follow-up activity as needed with new and current residents in order to establish and maintain positive resident relations.
Administrative
Accurately and efficiently prepares and assists with all leasing paperwork (i.e. applications, lease agreements and addenda and move-in packets).
Completes service requests and communicates requests to the maintenance staff on a timely basis.
Collects security deposits, rent, and all other funds associated with resident moves.
