TriWest Healthcare Alliance
ABA Clinical Reviewer (Finance)
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!
Job Summary
Applies clinical criteria and knowledge for medical necessity determinations for Applied Behavior Analysis (ABA) services to ensure adherence to contract benefits and requirements. Reviews treatment plans and outcome measures submitted by ABA providers for compliance with benefit requirements. Prepares and presents more complex cases for Medical Director review. Advises non-clinical staff on clinical coding questions. This position reports to the Director, Case Management Programs.
Education & Experience
Required:
• Board Certified Behavior Analyst (BCBA)
• U.S. Citizenship
• Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation.
• At least 3 years' experience of direct clinical care to the consumer
• Demonstrated experience working with electronic medical record applications
Preferred:
• One (1) year managed care experience
• Experience with TRICARE ABA service delivery and requirements
Key Responsibilities
• Conducts prior authorization activities and referral management activities
• Assesses medical necessity by screening available information against established criteria, using InterQual® clinical guidelines and other clinical decision support tools
• Interprets information submitted by providers for completeness and compliance
• Ensures timely reviews and appropriate notification to interested parties
• Contact providers to obtain or clarify clinical information as necessary
• Prepares cases for Medical Director and Peer Review according to established policy
• Participates in quality monitoring activities as part of a team
• Participates in the review of clinical decision support tools and provider education materials to ensure applicability and best practice
• Makes appropriate referrals to Program Integrity when fraud, waste, and abuse is suspected
• Performs other duties as assigned.
• Regular and reliable attendance is required.
Competencies
Commitment to Task: Ability to conform to established policies and procedures; exhibit high motivation.
Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles and diverse points of view; listen critically; collaborate.
Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.
Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required
Empathy / Customer Service: Customer-focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another's position. Respectful behavior while working with a diverse population.
Independent Thinking / Self-Initiative: Critical thinker with the ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources.
High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues and clinical practice.
Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment. Respectful behavior amongst a diverse workforce.
Technical Skills: Expert knowledge of ABA services and delivery models. General knowledge of TRICARE or other government health care programs; Knowledge in the application of clinical criteria: InterQual, ICD-10-CM, DSM, and CPT coding; Proficient with Microsoft Office
Working Conditions
Working Conditions:
• Ability to cover any work shift
• Onsite: Works within a standard office environment
• Remote: Private and secure workspace and work station with high speed internet is required.
• Extensive computer work with prolonged sitting, wearing of headset, typing, speaking on a phone
Company Overview
Taking Care of Our Nation's Heroes.
It's Who We Are. It's What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!
Our job is to make sure that America's heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.
DoD Statement
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Benefits
We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.