FTS Staff (Sales)
Essential Responsibilities:
The Member Services teams at St. Andrews Country Club, in Boca Raton, FL, pride themselves in going the extra mile to ensure members and their guests receive the absolute best in personal service and support. We are looking for a Retail Sales Associate for our golf and tennis shops to provide our members and their guests with service that goes above and beyond expectations. Work in both Tennis and Golf Retail Shops as necessary. • Assist members and guests and create a fun and comfortable shopping experience.
• Assist and follow up with members and guests on special orders and all other retail needs.
• Place special orders on B2B sites, online sites and/via email.
• Assist in merchandising and creating new, interesting and visually pleasing displays, by maintaining a pristine shop appearance and continually folding and straightening merchandise displays.
• Have full knowledge of tournaments and events and be able to answer member questions pertaining to the events.
• Assist with monthly inventory counts, trunk shows, and special shopping events.
• Gift-wrap merchandise for customers.
• Answers telephone according to company S.O.P.
• Suggest selections that meet customer's needs and emphasizes selling points of article such as quality and value.
• Books lessons and court reservations as needed for Tennis Professional Staff.
• Must work 1 Saturday or Sunday each week. Must work Holidays when shop is open. This job description includes, but is not limited to, the duties and responsibilities described above. Essential functions of this job description are not exhaustive and may be supplemented. Knowledge and Skill Requirements
Ability to perform the above responsibilities in a satisfactory manner
• Computer experience is necessary. Microsoft Office, Exel, and other B2B sites.
• Must be efficient, detail-oriented, self-motivated, and able to take directions in order to complete tasks without the need for managerial follow-up.
• Must have a professional and well groomed appearance and adhere to dress code and uniform policies.
• Ability to lift stock or objects weighing more than 10 pounds and be on your feet for an entire shift from 4-8 hours.
• Willingness and ability to become proficient in Northstar POS system.
• Would like an outgoing, friendly and professional personality and be able to communicate clearly and be patient and courteous with members, guests, and co-workers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Work Experience Requirements:
• High school diploma or equivalent.
• 1-2 years prior retail and/or hospitality, and custom service experience required.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; talk or hear. The employee is occasionally required to stand and walk.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Compensation:
This is a part-time position eligible for our part-time benefit package such as:
• 401(k) Retirement Savings Plan with Company Match
• Holiday Pay This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to accommodate individuals with disabilities reasonably. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to their health or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. About St. Andrews Country Club Property Owners Association
St. Andrews of Boca Raton, a resident-only Platinum Club of America and a Distinguished Emerald Club of the World and ranked in the Top Ten of America's Healthiest Club, is also internationally recognized for magnificent estate residences, recently completed $17.5 million renovations as part of a three-phase Improvement Plan. The POA Association features superior amenities and two 18-hole championship golf courses, including an Arnold Palmer Signature Design®. The POA Association offers a comprehensive Golf Performance Center with an indoor hitting bay and private practice area. Aaron Krickstein, formerly ranked #6 worldwide, oversees a full tennis program with 15 clay tennis courts, including a European red clay court. The POA Association also features a full-service spa, fitness center, and a 125,000-square-foot completely remodeled Clubhouse with four unique restaurants. A brand-new Recreation & Aquatic Center features three pools, poolside dining, Splash Club, state-of-the-art playground equipment, and an air-conditioned game room. St. Andrews has hosted numerous PGA golf exhibitions led by touring pros and is the home course to LPGA Touring Professional and resident Morgan Pressel. For more information, please visit www.standrewscc.com or follow us on Facebook, Twitter, LinkedIn and Instagram. Drug-Free Workplace
