Manager, Business Intelligence (Information Technology)

Job Summary

Job Description

Job Summary:

The Manager of Business Intelligence will provide technical leadership, ensuring alignment with business objectives and promoting best practices in customer-facing analytics initiative. This role will serve as the principal point of contact for the customer analytics initiative, leading cross-functional teams from concept and design to delivery, while ensuring alignment with the organization's business objectives.

The ideal candidate will possess a strong background in data & analytics, application development and cloud technologies, with a proven track record of successfully leading complex IT projects.

Responsibilities:

Leadership & Strategy:

• Provide leadership and oversight for the Data and Analytics team, ensuring the successful delivery of customer analytics projects.
• Develop and implement data strategies that align with business objectives and drive innovation in customer analytics.
• Collaborate with senior leadership to identify and prioritize business opportunities that can be enhanced through effective customer-facing data and analytics solutions.

Project Delivery:

• Act as a delivery manager for a project focused on embedding Power BI reports into e-commerce platforms to enhance customer experience.
• Oversee the design, development, and implementation of solutions using Azure ADLS, Azure Synapse, MS Fabric, MS Power BI Embedded, Azure Kubernetes, and CI/CD processes.
• Ensure customer-facing analytics projects are delivered on time, within scope, and within budget, while meeting quality standards.

Stakeholder Management:

• Engage with business stakeholders to gather requirements, provide updates, and ensure alignment with business goals.
• Communicate complex technical concepts related to customer analytics to non-technical stakeholders clearly and concisely.
• Act as a key advisor to IT leadership, providing insights and recommendations on emerging technologies and trends in customer analytics.

Team Development & Management:

• Develop and mentor high-impact technical leadership teams through onboarding, open communication, training, and development opportunities, and performance management processes.
• Build and maintain employee morale and motivation, ensuring a high-performing team of technical professionals focused on customer analytics.
• Manage the hiring, training, and development of staff, provide performance reviews, recommend pay increases, and ensure consistent application of organizational policies.

Technology Governance:

• Bolster the governance processes and ensure that end-to-end projectized customer-facing data solutions comply with architectural principles & standards, company policies, industry regulations, and best practices.
• Lead the technology selection and system integration for customer-facing data solutions, ensuring that they align with the overall enterprise architecture.

Innovation & Continuous Improvement:

• Stay up to date with industry trends and emerging technologies, evaluating their potential impact on data and analytics strategies.
• Promote a culture of innovation, encouraging the exploration of innovative technologies and approaches in customer analytics.
• Continuously seek opportunities to improve efficiency, reduce costs, and increase the effectiveness of data solutions.

Qualifications:

Education:

• Bachelor's degree in computer science, Information Technology, Data Science, or a related field.

Experience:

• 10+ years of experience in IT, with at least 4 years in data and analytics roles in large/complex environments.
• 2+ years of experience in managing data and analytics teams
• 2+ years of experience working with Azure concepts and implementations.
• Experience with data modeling, ETL processes, and data pipeline development.
• Familiarity with data governance, security, and compliance best practices.
• Experience with Power BI Embedded and customer-facing analytics projects.

Skills:

• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Proficient in SQL, Python, or other relevant programming languages.
• Ability to communicate at all levels in the organization with required technical depth and breadth.
• Ability to work effectively with both technical and non-technical stakeholders.
• Deep understanding of emerging technologies and industry trends and possesses a continuous learning mindset.

Certifications:

• Relevant certifications in Azure cloud architecture, data analytics, or MS Fabric are a plus.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$115,440.00 - $173,160.00 Annual

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.