Business Relationship Manager (Virtual) (Sales)
Job Classification:
Sales - SalesPrudential is a company of smart, ambitious professionals working together across a multitude of disciplines. Together, we are building a better financial future for our customers and our communities around the globe. At Prudential, we understand that a company is only as good as its people. This simple fact is central to all that we do. We call it “the Talent Mindset” – a company-wide commitment to attract and develop the dedicated professionals whose insights, innovation, and hard work fuel our success and make us a global leader in financial services.
As a Business Relationship Manager, you will be responsible for overseeing and strengthening the business-to-business connectivity between Prudential and both our annuity Independent Marketing Organization (IMO) and Third-Party distribution partners for the purposes of sales enablement and overall ease of doing business.
Responsibilities include, but are not limited to:
Assume the lead role in partnership with Operations leadership of our distribution partners to educate and promote operational/technology advances and identify key initiatives that can influence and improve business connectivity and client experience.
Identify, escalate, and resolve systemic operational challenges that have potential to disrupt business with our partner firms.
Understand and educate on specific workflows related to firm specific platforms for purposes of communicating sales processing nuances and product launch/change plans.
Gather, track, and communicate our partner firms' workflow requirements and unique rules of engagement.
Take lead in understanding, communicating, and creating business cases where appropriate for IMO/Broker Dealer specific initiatives that require system or workflow changes internally.
Partner with both internal and external Broker Dealer relationship management for operational needs pertaining to all sales channels via advisors with approved Broker Dealers.
Develop a deep understanding of the industry operational challenges and potential solutions and proactively participate in industry working groups where appropriate.
Coordinate the execution, approval, and tracking of administrative agreements including: RFIs, SLAs, compensation schedules, and other documentation as needed.
Coordinate new distribution partner onboarding.
Serve as the day-to-day point of contact for ad hoc requests from partner firms.
Collaborate with Sales Relationship Management, Broker Dealer Relationship Management and Sales teams to align strategic priorities with tactical efforts.
Qualifications:
8+ years of financial services experience.
5+ years of IMO industry experience.
Knowledge of financial services operations and electronic order entry technology platforms. Annuity specific experience strongly preferred.
Leadership presence with the ability to influence others.
Experience working collaboratively and building rapport with all levels of management.
Results oriented with a strong focus on driving positive outcomes.
Demonstrated ability to think strategically, understand the big picture, and recognize downstream impacts.
Active listening skills partnered with the ability to ask relevant probing questions.
Ability to balance multiple competing priorities and embrace change.
Experience working in a collaborative matrixed environment.
FINRA Series 6 and State Insurance license required or ability to obtain within 180 days of hire.
Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.
What we offer you:
Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $107,300.00 to $166,400.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.Market competitive base salaries, with a yearly bonus potential at every level.
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.
