Benefits Specialist (Finance)
Provides human resources support to associates by answering benefits questions via the telephone and email. Assists associates with benefit elections and changes. Possesses strong knowledge of the company's human resources policies and procedures.Provides human resources assistance to associates in a call center environment.Understands benefits plans and coverage provisions. Applies them to individual associate situations.Responds to benefits-related inquiries in a timely manner by means of telephone or email. Explains benefits eligibility and educates associates on how to make benefits changes on-line.Utilizes organization's HRIS system to view associate benefits elections. Examines associate records to answer inquiries and provides information to authorized persons.Supports field and corporate office staff regarding benefits questions.Assists with annual benefits open enrollment communications to all associates.Assists with HR-related audits of benefits data and other statistical reports.May assist in coordinating COBRA notifications through third party administrator.May assist in monitoring requests for leaves of absence to ensure state and federal compliance.May process life insurance and disability claims forms, ensuring payments are properly issued by the company.Escalates issues and/or problems to the appropriate manager, as necessary.This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity**Employee will sit in Brentwood officeMake Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:Tuition ReimbursementPet InsuranceAdoption Reimbursement BenefitsVariety of Associate DiscountsVeterans, transitioning active duty military personnel, and military spouses are encouraged to apply.To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
