Educator, National (Finance)

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

SUMMARY

The National Educator is responsible for providing staff education including development, implementation, assessment, and revision of processes, courses and curricula. This position assumes a proactive role in innovative onboarding, training, education and adhering to guidelines, policies, procedures, and directives.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

• Develop, coordinate and facilitate training of licensed and unlicensed staff, physicians and company leadership.
• Design, continuously improve and suggest adaptations to curriculum depending on educational needs.
• Create and incorporate evidence-based research into curricula plans.
• Serve as a resource to trainees during the onboarding period.
• Promote leadership, critical thinking, and show commitment to professional development and lifelong learning.
• Deliver/ Facilitate live and recorded training sessions as needed.
• Work with team to implement and follow up within programs.
• Work cross-channel with other departments to promote and create traffic to education and training programs, deliver content and assess needs. Some departments will be: Clinical, Operations, Marketing, HR, Technical, Value Base Care, etc.
• Utilize the learning management system for content development, distribution and completion follow-up.
• Establish new and maintain USRC CEU opportunities/offerings.
• Work with vendors to obtain staff education and provide training.
• Ensure cohesion with programs and execution.
• Assess education and training programs to ensure right content is being delivered and it is retained.
• Maintain current knowledge of trends in area(s) of expertise.
• Maintains the following competencies:
• Leadership -- Provides input to team around strategy, tactics and processes. Identifies needs of individuals and knows how to implement solutions.
• Business Savvy -- Knows how to communicate the return that training initiatives can bring.
• Instructional Design -- Possesses knowledge of instructional design principles, including setting objectives, reinforcement strategies, and measuring learning outcomes in courses. Skilled in designing clear, engaging, and visually appealing presentations.
• Performance Management -- Ensures that set of activities and outputs meets the organization's goals in an effective and efficient manner. Makes sure the processes that are in place match the tasks and strategies within the education department.
• Results-Driven -- Delivers courses, concepts and programs that meet the needs of the people and produce results that positively impact organizational momentum.
• Upholds management goals of corporation by leading staff in team concepts and promoting a team effort.
• Actively promotes GUEST customer service standards; develop effective relationships at all levels of the organization.
• Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
• Regular and reliable attendance is required for the job.