Product Strategy Sales Support - Express Scripts - Hybrid (Finance)
Position Summary
This position will play a key role in building and executing client specific strategies for adoption of Supply Chain & PBM Product solutions in support of renewals and new business. At the highest level, this strategy is about developing competencies in understanding our clients/prospects and aligning solutions that supporttheir business goals and incorporating that into responses for the organizations most strategic opportunities. We track the feedback and outcomes on these client specific strategies used through all phases of the sales process to develop an implementation upsell plan.
We work with Sales & Account Management to solve our clients/prospects greatest pain points through product positioning. Along with Supply Chain & PBM Products knowledge, this position requires an understanding of the market landscape and the ability to work cross-functionally with other product SMEs where product overlap may occur. It requires the ability to understand client and sales team needs, overcome barriers and work closely with product owners and innovators.
This position will act as a Supply Chain & PBM Product subject matter expert for all phases of the sales process including, but not limited to proposal, finalist, implementation and contracting.
Essential Functions
• Understand the market landscape and demonstrate ability to build appropriate client/prospect specific strategies to respond to Request for Proposals (RFP) or Request for Information (RFI)
• Develop deep expertise in various Supply Chain & PBM product initiatives to support internal partner questions throughout the sales process as well as client contract redlines
• Exercise creativity and foresight in developing strategic product sales content and maintain an assigned database of established content
• Partner with Product Owners to quickly learn product updates and develop solution positioning strategies and deploy updates to applicable sales content within managed database
• Interpret internal or external issues and recommends solutions/best practices. Solves complex problems; takes a broad perspective to identify solutions
• Participate in regular team meetings and organizational business reviews
• Gather client, account team and consultant feedback on solutions to inform Product Ownership and contribute to continuous solution improvement
• Gather market insights from RFPs/RFIs on emerging industry pain points to inform Product leadership and contribute to solution development
• Manage sales tracking within the products supported, reporting out on opportunities to all levels of organization, developing strategies to ensure alignment across organizational goals
• Recognized internally as "the go-to person" for the most complex Supply Chain & PBM Product assignments
Qualifications
- Bachelor's Degree or equivalent experience
- 5+ years relevant experience.
- Demonstrate ability to develop overall big picture strategy, sequence and execute on the tactical initiatives to advance the selling strategy
- Ability to influence Senior level leadership within and outside of the Supply Chain organization; must work well cross functionally
- Drives alignment across multiple levels and teams through collaboration
- Ability to quickly build credibility and trust
- Ability to influence and negotiate tough decisions
- Excellent verbal and written communication skills with internal and external individuals in various functional areas and at all levels of management
- Ability to communicate complex issues concisely
- Ability to work under pressure and execute on deadlines, handling multiple opportunities with different priorities and deadlines
- Ability to work independently with minimal direction
- Ability to manage through ambiguity and work effectively even when things are not clearly defined
- Broad understanding of ESI business capabilities, profit levers and cost drivers
- Knowledge of Responsive (RFPIO) system a plus
- Experience with software applications such as PowerPoint, Excel or other PC based database tools.
- Strong organizational skills, planning and strategic thinking.
- Ability to plan for and integrate multiple tasks concurrently as well as work independently with minimal direction.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
