Jabil Inc.
Lead Engineering Services Technician (Engineering)
Job Family: ETS
Job Profile Title: Lead Engineering Services Technician
Location/ Division Specific Information- S07/ Austin, TX/ 1st Shift, hours: M - F 8am - 5pm - (occasional Weekends/ Evenings may be required)
How will you make an impact?-
The Lead Engineering Services Tech will assist the customer in addressing Quality and Customer Concerns for Jabil manufactured products. The Lead Engineering Services Technician will also address customer identified problems, working with the Jabil factory to ensure acceptance of the products, and is responsible for documenting any identified returns and/ or replacements.
What will you do? -
Able to work independently to debug hardware by visual inspection and testing to verify functionality
Able to assist in the completion of quality and product documentation
Demonstrate the ability to multitask work assignments
Provide support to the Quality Department through participation in the continuous improvement effort and promotion of a “Quality First” attitude
Work directly with customers to identify concerns and achieve resolution
May perform other duties and responsibilities as assigned
How will you get here? -
Education: Two-year technical degree in Mechanical or Electronics/Electrical Engineering is required
Experience:
Min. of 5 years of experience in electronics or electro-mechanical assemblies is required
Knowledge, Skills, Abilities:
Ability to effectively present information and respond to questions from groups of managers, clients, customers
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to operate a personal computer including using a Windows based operating system and related software
Advanced PC skills, including training and knowledge of Jabil's software packages
Ability to write simple correspondence. Read and understand visual aids
Ability to apply a common sense understanding to carry out multi-level assembly and disassembly instructions
Ability to deal with standardized situations with only occasional or no variables
Ability to compute rate, ratio, and percent and to draw and interpret graphs
Preferred Qualifications:
Experience working in a manufacturing environment
Experience using quality metrics and systems
Experience working directly with customers on behalf of your employer
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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