Assistant Residential Mentor (Personal Services)
The Assistant Residential Mentor will be responsible for monitoring the day-to-day routines and schedules of our student-athletes and camp participants in the residence halls and promoting a safe, secure, and healthy environment for their development. This person will work across different dorms and floors to fill in on days that Residential Mentors are off duty.
Position Responsibilities
- Serve as a responsible, adult presence, providing guidance and support in the residence halls for staff and student-athletes
- Assist enforcement of policies and procedures ensuring that the student-athlete code of conduct is being maintained
- Escalate student and parent concerns, ensuring that the appropriate staff members are aware of the conditions in the dorm
- Promote a positive healthy environment for the student-athletes
- Maintain the residential hall, including room checks and head count
- Be aware of student-athletes' daily schedules
- Assist leadership with various projects
- Design and implement residence hall programming as needed
- Adhere to all company policies, procedures, and business ethic codes
- Other duties as assigned
Operations
- Monitor students in dorms and throughout campus, including wake up and curfew times
- Perform regular walkthroughs and inspections of the residence halls working with maintenance, accommodations, and other departments to coordinate and direct upkeep requests
- Coordinate with safety and security staff to ensure the security of students and residence halls
- Assist with housing process including check in/out, early arrivals and opening/closing of residence halls
- Attend and contribute to department meetings
- Attend and contribute to general planning for Academy and summer camp programs
Communication
- Communicate and follow up on conduct expectations of all student-athletes
- Communicate and enforce appropriate disciplinary actions for violations
- Collaborate and communicate emergency response and crisis management plans for various situations including weather, lockdown, student illness, injury, etc.
- Collaborate with departments including sports, academics, health services for student-athlete's development
- Communicate openly and regularly with students and parents/guardians
- Take detailed notes and communicate areas of note or concern effectively with the primary mentor and other Student Life leadership.
Required Knowledge, Skills and Abilities
- Bachelor's degree or equivalent experience in Education, Child Psychology or related area
- Must possess good judgment and sensitivity relating to students of various backgrounds
- Ability to handle challenging situations professionally and with sensitivity
- Excellent written and verbal communication skills
- Excellent guest service skills
- Highly organized with the ability to juggle and prioritize multiple projects effectively
- Ability to multitask in a fast-paced organization
- A superior work ethic
- Desire to work collaboratively with colleagues
Preferred Skills
- Master's degree in Education, Counseling, Psychology, Sports Management, or related area
- Experience in education, sports or related area
- Experience as a collegiate athlete
- Experience with residential life in a boarding school environment and/or summer camps
- Experience with working with students grades 6 to 12
- Experience in counseling, crisis response, and mediation
- Experience in a high-pressure, academic/performance setting
- First Aid and CPR Certification
- Proficient with computers and computer systems
- Bilingual
Physical Demands and Work Environment
- Ability to work flexible hours to include nights, weekends and holidays is required
- Must be able to move around campus which includes gym, turf, fields, stairs, etc.
- This role is considered essential and may be required to work during weather emergencies or business closures in order to meet operational
