Quality Assurance Team Leader, PM, Bakery - Lakeland (Food Services)

In Quality Assurance (QA), Team Leaders serve as a critical resource to associates and managers within Publix manufacturing facilities by being on-the-floor work participants with associates and covering for vacations and unplanned absences.  This includes performing tasks and assuming specific responsibilities of the Department Manager in his/her absence, and planning and conducting job skill training for all associates.  Team Leaders report to the Quality Assurance Department Manager.
 
Additional Responsibilities include:
 

• HACCP Plan development, monitoring and data verification for all products and processes
• maintain Food Safety and Quality Programs including SQF, allergens, SSOPs and other prerequisite programs
• interaction with regulatory and external auditors (Florida Department of Agriculture, FDA, USDA and 3rd party auditors) which can include accompanying the auditor and corrective action plan follow up
• interaction with plant management which includes assisting departments in researching quality-related issues
• act as QA department point of contact in the absence of the QA manager
• monitor and verify QA department responsibilities
• effectively communicate food safety and quality programs using job instruction training techniques to QA as well as other department associates as needed
• perform tasks in the work area (when necessary) which include:
• being an on the work floor participant with production associates (when necessary)
• cover for unplanned absences
• schedule associate labor needs
• promote and enforce associate quality and food safety standards
• verify the maintenance of equipment, preventive maintenance and work orders
• understand production and ability to execute department requirements
• maintain Good Manufacturing Practices within the facility
• be a role model for plant associates
• track customer complaints, investigation and correspondence
• lead and drive improvement of plant operations through continuous improvement projects
• study and analyze KPI's and data and apply to departmental improvement
• plan and respond to out of the ordinary events
• other duties as assigned

• high school diploma or its equivalent
• must be at least 18 years old
• ability to lift in excess of 50 pounds, extended walking/standing (up to 14 hours a day), bending, squatting, and climbing ladders
• knowledge of Good Manufacturing Practices (GMPs)
• knowledge of Safety Data Sheets ( SDS), Lock-Out/Tag-Out (LOTO), Personal Protective Equipment (PPE)
• working  knowledge of Microsoft Office (Word, Excel, and Outlook)
• ability to demonstrate safe working habits
• ability to learn and perform all positions
• ability to work in a fast-paced environment
• understanding of highly complex industrial/manufacturing equipment
• ability to work well with others and be a team player
• ability to work any shift, nights, weekends, holidays, and extended hours
• willingness to assist other team members in other areas
• ability to perform steady and productive work for an extended period of time
• ability to work efficiently with little or no supervision
• possess basic math skills
• excellent written and verbal communication skills
• obvious enthusiasm, initiative, and pride in work and
• a commitment to Publix and our mission.

• Some college coursework in Business, Engineering, and/or Food Science
• knowledge of laboratory (chemical and microbiological) and ability to be a resource to all departments
• knowledge of food safety and regulatory compliance and ability to provide assistance to all departments
• knowledge of HACCP and SSOP Programs and ability to train all associates in this area
• department experience related to the position and
• knowledge of general Publix and Manufacturing policies and procedures.

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost


• An opportunity to purchase additional shares of our privately-held stock


• 401(k) retirement savings plan


• Group health, dental and vision plans


• Paid Time Off


• Paid Parental Leave


• Short- and long-term disability insurance


• Tuition reimbursement


• Free hot lunches (buffet-style) at facilities with a cafeteria


• Visit our website to see all of our benefits: Benefits - Jobs (publix.com)