Business Office Lead (Administrative)
Cascade Surgicenter is seeking a skilled and detail-oriented Business Office Lead to join our team. At CSC, we pride ourselves on having a culture of mutual respect, professionalism and exceptional patient care. We believe the CSC environment provides an opportunity to be great at what you do while having fun doing it. Our center has been providing care to patients since 2005 and continues to grow to meet the needs of our community. Cascade Surgicenter is open Monday-Friday providing great work-life balance while being part of a care team focused on high quality care.
The ideal candidate will possess strong analytical skills, a deep understanding of medical insurance practices, and a commitment to maintaining confidentiality and integrity in all aspects of their work. The Business Office Lead will collaborate closely with the team and oversee the day-to-day operations of the business office, managing patient billing, insurance verification, collections, and administrative tasks. This position is onsite and requires regular in-person attendance at our Bend location. Bring your health care experience and come work for an organization with an outstanding reputation in Central Oregon.
This is a Full-Time, Monday-Friday, 8-5, in- office position.
Key Responsibilities:
Coordinate the Business Office team and functions to ensure our operations run smoothly and efficiently
Responsible for direct supervision of non-medical personnel, including orientation, ongoing coaching and annual evaluations
As a working manager, is the backup to all business office teammates
Ensures that administrative and accounting procedures are carried out timely and accurately and monitors reports
Responsible for office supplies and equipment and is main contact for building maintenance items
Responsible for the timely and accurate completion of timecards
Works closely with Clinical Directors and Managers so that the flow of the overall operation is most efficient, reporting all activities to the Business Office Nurse Manager.
Works closely with the Manager to promote the utilization of the Surgery Center.
Answers telephone as needed
Demonstrates competency in performing job task and in operating equipment on an annual basis
Performs other miscellaneous administrative duties as needed
Qualifications:
Associate degree preferred, or High School Diploma/GED with equivalent work experience
5 years of experience in a medically- related environment required- surgery center experience a plus
Supervisor of non-medical teammates required
Medical terminology knowledge required
Experience with patient admissions, scheduling, medical office operations desired
An understanding of how insurance processes work including the verification process required
Computer experience, Excel, Word, Medical Billing Software and Applications.
Good communication skills and phone etiquette.
